Effective date: October 3, 2026
Docked is a cruise planning and community service operated by Michael Dawson, operating as Docked ("Docked," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and retain personal information through the Docked mobile app, our websites, and related support services.
For support, privacy questions, and account-deletion requests, contact support@dockedapp.io.
Account and profile information. When you register or update your profile we collect your email address, display name, username, profile photo, optional bio, your confirmation that you are at least 16, and your account preferences (such as whether you want product-update emails). Sign-in is handled by Firebase Authentication. If you use Sign in with Apple or Google sign-in, we receive the account identifier and the information that provider shares with your permission, such as your name and email address. Apple may provide a private relay address instead of your real email.
Cruise and planning information. This includes the sailings you join, ship and departure details, the trips you belong to and your role in them, the cabin number you choose to enter, itinerary items, excursion proposals, votes, attendance responses, polls, and anything else you add to a shared plan. Only enter information about other travelers that you are authorized to share. Do not upload passports, payment-card details, or other sensitive identity documents to planning or chat features — Docked never asks for them and does not process payments.
Communications and content. We process the posts, comments, roll call introductions, direct messages, group and trip chat messages, photos, and videos you submit, plus invitations, join requests, reports you file, the people you block, support email, and moderation records. Photos are resized and re-encoded when you upload them. On iOS this removes embedded camera metadata, including the location where a photo was taken; on Android, and for videos on either platform, location metadata may be retained — turn off location tagging in your camera settings if you do not want it included.
Technical information. Operating the service involves processing IP addresses, request times, app and operating-system versions, device model, authentication identifiers, push-notification tokens, and error logs. We use two diagnostic tools:
Website. The invite-link site (s.dockedapp.io) serves invitation pages only and sets no cookies and no analytics. Our marketing site (dockedapp.io) is hosted by Framer, which keeps standard server logs. The app does not request or collect your device location; a ship, port, or meeting spot you type in is information about your plans, not tracking.
We use information to create and authenticate accounts; show profiles and content to the right audience; connect people on the same sailing; run private group planning, messaging, invitations, and notifications; save and sync plans across your devices; provide support; prevent abuse and unauthorized access; moderate content and investigate reports; and meet legal obligations.
We use diagnostic and usage information to find failures and improve the service. We send service emails, such as a welcome message, and security or important policy notices. Product-update emails are optional, off by default, and controlled by the "Email updates" switch in Settings → Account or the unsubscribe link in any such email. Turning them off does not stop necessary service messages.
Other users. Visibility depends on where you share something:
An invitation can be forwarded by whoever receives it, and anyone can copy or screenshot what they can see. Share accordingly. "Private" means private from other users: Docked staff and our service providers can access content when needed to operate the service, investigate abuse, or answer a support request.
Service providers. We share information with providers that process it on our behalf:
Legal and business disclosures. We may disclose information when reasonably necessary to comply with law or valid legal process, to investigate fraud or abuse, or to protect the rights and safety of users and others. If Docked is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to applicable law and notice where required.
Advertising and data sales. Docked shows no advertising and contains no advertising SDKs. We do not sell your personal information and we do not share it for cross-context behavioral advertising or targeted ads. If that ever changes we will update this policy and provide any opt-out the law requires before doing so.
We use automated tools plus human review to find content that breaks our community rules, to assess reports, and to keep the service safe:
Automated decisions are logged and can be wrong. Flagged content is reviewed by Docked's moderators, who can restore it. To ask for a review of any moderation decision, email support@dockedapp.io with your username and a description of the content.
Docked does not send your content to any generative-AI provider, and none of your content is used to train AI models.
When a feature needs your camera or a photo or video, the app asks for the relevant system permission or opens the system picker; denying access only affects that feature. Push notifications are optional and controlled by the system permission and the in-app notification settings. Trip reminders (all-aboard times and your own itinerary items) are scheduled on your device and are not sent to us; on Android this uses the exact-alarm permission. You can change any permission in your device settings.
We keep information for as long as needed to operate your account, resolve disputes, investigate abuse, and meet legal obligations. In practice:
| Information | What happens |
|---|---|
| Account profile, email, and username | Deleted immediately when you delete your account. The username becomes available again. |
| Trip memberships, cabin number, and join requests | Removed immediately. If you organize a trip with other members, ownership passes to a co-organizer, or otherwise to the longest-standing member; a trip where you are the only member is deleted. |
| Posts, comments, chat messages, direct messages, roll call intro, photos, and videos | Deleted immediately, including the files. Excursion proposals, itinerary items, and polls you added to a shared trip stay with the trip for the rest of the group, no longer attributed to you. |
| Reports, moderation, and abuse records | Kept for 12 months after the report is resolved, then deleted automatically. Records tied to an open investigation are kept until it closes. |
| Crash reports and usage analytics | Kept by Crashlytics for 90 days and by PostHog for 12 months, then deleted. |
| Infrastructure copies and logs | Google Cloud's replicated copies and logs are removed on their standard schedule, at most 180 days after deletion. |
To delete your account in the app go to Profile → Settings → Delete Account. You will be asked to sign in again to confirm it is you, and deletion then runs immediately. Without the app, use https://s.dockedapp.io/delete-account or email support@dockedapp.io from the address on your account; we verify the request and delete the account within 30 days. Uninstalling the app does not delete your account. Deletion cannot recall copies that other users have already saved.
You can edit your profile, manage optional emails and device permissions, block other users, and leave any sailing, community, or trip at any time.
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your information; to withdraw consent; to object to or restrict processing; or to opt out of sales, sharing, or profiling. Email support@dockedapp.io to make a request. We respond within the time the law allows, may ask you to verify your identity, and will not treat you differently for exercising a right. Where the law allows, an authorized agent may make a request for you, and you may appeal our decision by replying to it. You can also complain to the privacy regulator where you live. We do not respond to browser "do not track" signals because our websites do not track you.
Docked is offered in the United States, and our providers process information there (Google Cloud in the US, PostHog's US cloud, and Loops). If you use Docked from another country, your information is transferred to and processed in the United States, where privacy laws may differ from those where you live.
Docked is for people aged 16 and older and is not directed to children under 16. We do not knowingly collect personal information from anyone younger. If you believe someone under 16 has an account, email support@dockedapp.io and we will investigate and remove it. If you are under the age of majority where you live, use Docked only with a parent or guardian's permission.
We use safeguards appropriate to the information involved — encrypted connections, access controls on all databases and files, and server-side checks on every request — but no system is perfectly secure. Keep your credentials safe and tell us about any suspected unauthorized access.
We may update this policy as the service changes. We will update the effective date and, for material changes, notify you in the app or by email and obtain your consent where the law requires it. Updates never retroactively authorize uses that were not disclosed when the information was collected.
Operator: Michael Dawson, operating as Docked
Support, privacy, and account-deletion requests: support@dockedapp.io